Description

This document is to assist you with installing the patch manually in case you are not able to install the CSA patches over the Internet. Please also see Issue: Cloud Services Appliance ( CSA ) feature Scan For Update does not list an update even though an update is available.  For patch troubleshooting, please see the document How To Troubleshoot the Cloud Services Appliance (CSA)/Gateway

Latest Patches

Older Patches

Installation Steps

1. Download most recent patch to your computer.
2. Copy the file to the /tmp directory on the CSA. The easiest way to do this is using WinSCP (WinSCP :: Official Site :: Download) or FileZilla (FileZilla - Client Download)
   1. Connect using the CSA IP or name, while using port 22.
      
   2. You will be prompted to add the host key to the cache, click yes.
      
3. You will be given 2 panes, one for your local machine and one for the CSA.
   
   1. You may need to traverse up the directory tree until you find the tmp folder.
   2. Find the file on the pane for your local machine and copy the CSA upgrade file that you previously downloaded to the tmp folder on the CSA.
4. Once the copy is done, SSH into the CSA. You will need to use the admin account.
5. Run the following commands:
   Note: The CSA is a Linux machine, don't forget that commands are case sensitive.

   1. cd /tmp

   2. sudo tar -xvf GSB4XX_###.tar.gz

      (replace the ### symbols with the number of the patch you downloaded)
   3. enter the password for the admin user

   4. cd GSB4XX_###

   5. chmod +x patch.sh

   6. sudo ./patch.sh

6. CSA will update and reboot as part of the update.

Validation

The image below shows the how to confirm the CSA has updated properly. This concludes the manual patch process.