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Quick Gateway (Cloud Service Appliance) Configuration

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Description:

This document is to help in verifying basic configuration of the gateway settings to allow communication to the core, patching servers, and licensing server.

 

Steps:

1.    Click on System > Network Settings

2.    Remove any references to the 192.168.0.1 and 192.168.0.2

3.    Set IP, subnet, and gateway for your network on eth0.

4.    Click add

5.    Set the hostname and dns suffix for your device

6.    Click save

7.    Click on the hostnames tab.

8.    Remove any references to the 192.168.0.1 and 192.168.0.2

9.    We will want to add the core here.

10. Core IP, domain suffix, CoreHostname click add

11. Ping license.landesk.com, patchec.landesk.com and patch.landesk.com to obtain the IP addresses.

12. Enter the IP, landesk.com, license click add

13. Enter patch IP, landesk.com, patch click add.

14. Click save

15. Click on the security section.

16. Remove any subnets you use from the blocked list.

17. Add the core IP to trusted

18. Add the patch.landesk.com, patchec.landesk.com and license.landesk.com IP's in the trusted

19. Click save at the bottom

20. Click on the users section. Make sure you know the service account password; we will need this to configure the core. It will only be used on the core in one location(Manage Gateway/Manage Cloud Service Appliances), so if you don't know it go ahead and reset it so you can have the correct password

21. Click on the Gateway Service Section. In the additional Hostnames section you will want anything the gateway can resolve to or from, FQDN, internal and external IP, Etc

22. Click Save

23. (This step does not apply to 4.3 CSA) When applying patches the EECert patch needs to be installed prior to any other patches.

 


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