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Unattended configuration of client for the Cloud Services Appliance
Problems/Symptoms:How to automatically configure a client for the Cloud Services Appliance, without manually entering username and password information. Details:Configurebroker.exe creates an LNG file...
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Cannot "switch modes" after 9.5 upgrade
I have recently upgraded to LDMS 9.5. In LDMS 9 SP 3 when you right clicked on the remote control icon it would tell you if you were in direct or gateway modes and gave you the ability to switch...
View ArticleGateway Question
Do the Broker certs need sent out again after updateing Landesk to 9.5? Also on the gateway I click on update and it says can't connect. Is this normal if there are any updates?
View ArticleLANDesk Management Gateway - cores preporting to it
Hi, With the LANDesk Management Gateway, is it possible to have it configured so more than 1 core leveraged to use it? In our organization, we have two seperate LDMS 9SP3 instances, each with their...
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LDGatewayAssistant [Windows Version]
General:Subject/Problem/Symptoms:How to automate Windows agent communication for inventory scans, vulscans, and policy-based tasks through the CSA/gateway without the use of...
View ArticleRecommended Specifications and FAQ for LANDesk Virtual Cloud Services Appliance
LANDesk™ Virtual Cloud Services Appliance (VCSA)Extending our market leadership in providing the best remote endpoint management tools for growing global organizations, LANDesk Software is excited to...
View ArticleRemoting in via gateway works from server, but not desktop
Server: Windows 2003Desktop; Windows 7 ProGateway; release 4.2-1.9Gateway service version: 8.7.0.3Management Suite: 9 SP2 When I remote into a desktop from the Management Suite Server everythings seems...
View ArticleLDGatewayAssistant [Macintosh Version]
General:Subject/Problem/Symptoms:How to automate Macintosh agent communication for inventory scans, vulscans, and policy-based tasks through the CSA/gateway without the use of...
View ArticleOn demand agent for Macintosh
Hello, We are considering the Cloud Services Appliance, but would need the ability to remote control Macs out in the wild. I searched around a bit and could not find any information if the current CSA...
View ArticleAutomatic Gateway Switching post LD9 SP3 agents
If the SP3 update which added automatic gateway switching is giving you problems such as switching the device from LAN to Gateway and it should not, please go look at the following ER....
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LANDesk Cloud Services Appliance Landing Page
Cloud Services Appliance for LANDesk Management SuiteThis is a list of highly recommended documents for increasing overall knowledge of this component.If you want to review additional content regarding...
View ArticleSearching for matching connections windows wait indefinitevely
Hi all, on the new version of Cloud Appliance (appliance updated to the last release, or new Virtula appliance) i noted a change: -Opening RCviewer via Gateway it asks credentials for gateway (i heard...
View ArticleTroubleshooting patching the Cloud Service Appliance (Management Gateway)....
Description: On rare occasions patching on the Cloud Services Appliance doesn't appear to work correctly. Either patches don't appear (that should) or applying the patches fail with unexpected results....
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How to use HTML5 remote control via Cloud services appliance (gateway)
Description: With Landesk Managment Suite 9.5, it is possible to remote control devices simply via a HTML5 compatible browser. It is also available for devices that are connected via the CSA/Gateway....
View ArticleCloud Gateway Test
I am trying to test the cloud gateway appliance. Does it require a valid SSL cert? or can i use a self signed cert for now?
View ArticleHow to change the IP address on an established Management Gateway
Overview:By default clients that connect to the Management Gateway from the internet will use the IP address of the Gateway instead of the domain name. This connection method has both pluses and...
View ArticleExternal Devices access via Gateway
I am still on a trial for the cloud gateway and have a few questions. I manually installed an exported agent to a laptop. I added my laptops public IP to the firewall allow list. I was able to run...
View ArticlePolicy, Inventory Scans not going over LANDesk Gateway
I have a test LANDesk 9.5 SP1 core setup and have posted the certificate to our LANDesk Cloud Services Appliance. The computer is able to do automatic gateway switching and I am able to connect to via...
View ArticleTesting the new Cloud Services Appliance interest?
I am looking for some people that would be willing to upgrade their 4.2 appliance to the new version that we will be testing. Who would have interest? We are looking for people using the vCSA and the...
View ArticleTrouble Generating a CSR
Hello I am trying to create a CSR on the gateway but I keep getting a Error 500 "The website encountered an error while retrievinghttps://<<corename>>/gsb/ldmgcerts.php/gsb/ldmgcerts.php....
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