CVE-2014-0160 Vulnerability in the LANDESK Management Gateway 4.3
Problem: The version of OpenSSL on the 4.3 Cloud Service Appliance is vulnerable to CVE-2014-0160. Fix: Install patch GSB431_137 on the 4.3 Gateway. This patch requires GSB431_135 to be installed....
View ArticleUnable to set Brokerconfig at remote sites (401 and 403)
I enter username/password and get "Username or Password invalid" From the remote client I am able to access:https://landeskcore/LANDesk/ManagementSuite/Core/core.secure/brokercertificaterequest.asmx...
View ArticleTroubleshooting patching the Cloud Service Appliance (Management Gateway)....
Description: On rare occasions patching on the Cloud Services Appliance doesn't appear to work correctly. Either patches don't appear (that should) or applying the patches fail with unexpected results....
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Gateway DMZ Install Quick Reference Sheet
NoteThe patching process downloads a list of the updates via HTTPS so pacth.landesk.com must be reachable on port 443.The actual patches are downloaded from patch.landesk.com via HTTP so...
View ArticleNo Patches found error message on the gateway
DescriptionWhen clicking the update button on the gateway you receive an message no patches found. CauseThis will happen for one of two reasons 1. There are no current patches needed2. DNS resolution...
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How to restore the Cloud Services Appliance 4.2 to factory defaults
Summary: Periodically the Management Gateway may need to be restored to factory defaults in order to remove corruption or other problems. Listed below is a step-by-step process to restore the Gateway....
View ArticleQuick Gateway (Cloud Service Appliance) Configuration
Description:This document is to help in verifying basic configuration of the gateway settings to allow communication to the core, patching servers, and licensing server. Steps:1. Click on System...
View ArticleCSA Updates
i have 2 updates i can't seem to apply on my CSA. BOOTSCRIPTS_2.3LDMGA 4.2 Boot scripts update 2.3This updates the system backup utilities to fix a bug where the automatic system backups couldn't be...
View ArticleTrouble Generating a CSR
Hello I am trying to create a CSR on the gateway but I keep getting a Error 500 "The website encountered an error while retrievinghttps://<<corename>>/gsb/ldmgcerts.php/gsb/ldmgcerts.php....
View ArticleHow to download and patch the 4.3 Cloud Service Appliance Manually
Note:The procedure of manually patching the Management Gateway is not currently supported by LANDESK. Some testing of the process below has been performed but not all tests. Note:The 135 patch is...
View ArticleHow to Troubleshoot BrokerConfig and General Gateway Agent Issues.
SubjectHow to Troubleshoot BrokerConfig and General Gateway Agent Issues. DescriptionYou may see any of the following errors:1. Connection through management gateway failed 14 SSL name mismatch.2. The...
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Unable to take remote control through Cloud Services Appliance - Maximum...
Environment LANDesk Cloud Services Appliance 4.2 and 4.3. Problem/Issue/Symptoms While trying to remote control a device via gateway, you might receive the following error message: Failed short session...
View ArticleMake MGT Gateway into RD Gateway for RDP
Hey all, We are looking for a secure way to RDP into computers per HIPAA. Can I use LD gateway to do this? Has anyone done this? How secure is it? Under RDP - Advanced tab - Settings Server name I...
View ArticleCSA and CVE-2014-0160 (Heartbleed)
the CSA seems to be vulnerable to this attack. tested with https://www.ssllabs.com/ssltest/
View ArticleUnable to set Brokerconfig at remote sites (401 and 403)
I enter username/password and get "Username or Password invalid" From the remote client I am able to access:https://landeskcore/LANDesk/ManagementSuite/Core/core.secure/brokercertificaterequest.asmx...
View ArticleGateway ?
All, I have a new Gateway appliance setup and I am able to remote control via the internet on-demand without issue. I am NOT able to get a current LD client to inventory scan, patch scan or remote...
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How to configure CSA setting when service account is locked
Description:This document is to help in configuring CSA setting when service account is locked, usually, we can use service account password without upper case letter, after upgrading to CSA4.3 ,...
View ArticleTroubleshooting patching the Cloud Service Appliance (Management Gateway)....
Description: On rare occasions patching on the Cloud Services Appliance doesn't appear to work correctly. Either patches don't appear (that should) or applying the patches fail with unexpected results....
View ArticleClik here to view.
Gateway DMZ Install Quick Reference Sheet
NoteThe patching process downloads a list of the updates via HTTPS so pacth.landesk.com must be reachable on port 443.The actual patches are downloaded from patch.landesk.com via HTTP so...
View ArticleNo Patches found error message on the gateway
DescriptionWhen clicking the update button on the gateway you receive an message no patches found. CauseThis will happen for one of two reasons 1. There are no current patches needed2. DNS resolution...
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