Applying a SHA2 Certificate to the 4.3 CSA
Environment: LANDESK Cloud Service Appliance (CSA, Gateway) 4.3Review Date: February 17th, 2015This document assumes you have already created a CSR and have a third party certificate ready to...
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How to use Putty to SSH into the LANDESK Management Gateway Appliance.
Description How to use Putty to SSH into the LANDESK Management Gateway Appliance.Applies to the LANDESK Management Gateway Appliance and Putty Version 0.60.0.0. Resolution On the LANDESK Management...
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Running the "Create Management Gateway Client Certificate" fails with the...
SubjectRunning the "Create Management Gateway Client Certificate" fails with the error: Unknown status code (0x8010002D, 16:45)DescriptionRunning a scheduled task ends with failure status of: Unknown...
View ArticleHow to upgrade the Cloud Services Appliance from 4.2 to 4.3
We are excited to announce the release of the 4.3 Cloud Services Appliance. Below you will find step by step documentation on upgrading your appliance and also how to determine if your device can be...
View ArticleUnable to upload On-Demand Agent to Cloud Service Appliance v.4.3
Environment:Cloud Service Appliance 4.3 - 160 Review Date:November 13, 2014 Problem: Unable to upload the Remote Control package to the CSA. The package acts as if it gets saved to the CSA, but when...
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Software distribution through CSA
We are on the verge of deploying 9.6 and want to have the infrastructure in place to have software distributions available for people whether they are on the internal network or out on the internet. I...
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Unattended configuration of client for the Cloud Services Appliance
This document applies to 9.0 post sp2, 9.5, and 9.6Problems/Symptoms:How to automatically configure a client for the Cloud Services Appliance, without manually entering username and password...
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How to Add a Third Party Certificate to a Cloud Service Appliance version 4.2...
If 2048 SSL certificate is required on a Cloud Service Appliance, you will need to purchase such certificate from a third party. See SSL Certificate Requirements here: SSL Certificate Requirements for...
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Cloud Services Appliance Speedtest
Purpose The information in the document was taken from the following link Test internet speed from linux command line | lintut.com - Linux Howto's Guide and is not supported or developed by LANDESK but...
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Quick Gateway (Cloud Service Appliance) Configuration
Description: This document is meant to validate basic configuration of the Cloud Service Appliance. It takes into account most all potential configuration issues. Please read step-by-step as that is...
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Best Known Method for Configuring LANDESK Cloud Service Appliance (former...
Configuration of the GatewayInstallation of the Cloud Service ApplianceBlock ServicesNetwork Settings CSA Activation System Updates: Back Up and RestoreShutdown and RebootCloud Service Appliance...
View ArticleUsing a Core server DNS alias with the Cloud Service Appliance
Description:It may be desirable to configure your agents using a DNS alias for the core. In these scenarios it can prevent normal communication via the CSA. This document shows how to enable the CSA to...
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LANDESK Cloud Services Appliance Landing Page
Cloud Services Appliance for LANDESK Management SuiteThis is a list of highly recommended documents for increasing overall knowledge of this component.If you want to review additional content regarding...
View ArticleDownload the 4.3 Virtual Cloud Service Appliance
Download link for the 4.3 Virtual CSA. http://download.landesk.com/product/9_5/LDcsa43.exe
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Is there any reason why we shouldn't or should request a broker certificate...
We have a mixed environment where most of our workstations are on our domain network, while many others are off network and managed through the gateway appliance. Many of our techs continually fail to...
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Unattended configuration of client for the Cloud Services Appliance
This document applies to 9.0 post sp2, 9.5, and 9.6Problems/Symptoms:How to automatically configure a client for the Cloud Services Appliance, without manually entering username and password...
View ArticleActivation is not working automatically through the Gateway.
DescriptionActivation is not working automatically through the Gateway. Activation fails when putting in the correct license information. The Email process of activating the Gateway works. CauseDNS...
View Articlemsec errors being sent via email to root account
Ok, admittedly I'm on the old Management Gateway, but I'm hoping to get some help here. This is my Gateway version info:LANDesk Management Gateway release: 4.0-1.48 Web console version: 1.0-1.63Gateway...
View ArticleExport list of client reporting to CSA
We have moved our Macs over to Casper for the Filevault features, but there are many that are still reporting to the CSA and show up in the available clients list. Is there any way for me to export...
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Troubleshooting Tidbits for the 4.3 Cloud Service Appliance
Description: This document contains some basic steps we take to troubleshoot the CSA. Most of these can apply to 4.2 and 4.3, however some are 4.3 specific. I will not note which is which as the 4.3 is...
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